Privacy Policy

Effective Date: January 1, 2026
Last Updated: August 30, 2026

Piedmont Lawn Pros, LLC (“we,” “our,” or “us”) operates piedmontlawnpros.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, or use our services.

1. Information We Collect

We collect information you provide directly to us through our website contact forms, estimate requests, or service sign-ups. This information may include:

  • Contact Details: Full name, email address, physical service address, and phone number.
  • Service Details: Information regarding your property, lawn care/landscaping preferences, or service history.

2. Cookies & Automated Tracking

Our website uses essential and analytics cookies to maintain website functionality, analyze web traffic, and improve user experience. You can choose to remove or reject browser cookies through your browser settings, though doing so may affect certain website features.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, schedule, and manage our professional lawn care and landscaping services.
  • Process payments, issue estimates, and send digital invoices or receipts.
  • Deliver transactional notifications, service updates, and appointment reminders via email or mobile text messaging (SMS) through our business management systems.
  • Respond to your inquiries or customer service requests.
  • Send occasional email newsletters or marketing updates (which you may opt out of at any time).

4. Service Providers & Third-Party Sharing

We do not sell, rent, or trade your personal data. To carry out daily business operations, we share necessary information only with trusted third-party service providers acting on our behalf, including:

  • Field Operations & Billing Platforms: For customer records, estimating, scheduling, and invoicing.
  • Telecommunications & Messaging Gateways: For delivering automated or transactional mobile text messages (SMS).
  • Email & Communication Tools: For sending digital receipts, scheduling confirmations, and promotional emails.

All service providers are contractually required to maintain data security and are restricted from using your personal data for any purpose other than providing services to us.

5. Mobile Data Privacy & SMS Safeguards (A2P 10DLC Compliance)

We respect your privacy regarding mobile text communications:

  • Strict Non-Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, rented to, or sold to any third parties.
  • Consent & Terms: By providing your mobile phone number on our website contact forms or client portals, you explicitly consent to receive transactional and service-related text messages (such as job estimates, invoices, and scheduling updates) from Piedmont Lawn Pros, LLC via our operational systems. Consent is not a condition of purchase. Message and data rates may apply.
  • Opt-Out & Help: You can opt out of receiving text messages at any time. Reply STOP to any text message to cancel, or reply HELP for support. You may also contact us directly to request removal.

6. Email Opt-Out & Data Retention

  • Email Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails or contacting us directly.
  • Data Retention: We retain your personal data only as long as necessary to fulfill operational business, accounting, or legal requirements outlined in this policy.

7. Your Rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you, subject to business record-retention requirements.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: